Citibank World Elite MasterCard Ultime cardholders get access to concierge services. To get in touch with your Concierge just call CitiPhone and your call will be transferred to the Concierge Service for World Elite MasterCard Ultime Credit Card that will take your order and inform you of the costs. The service cost will be billed to your Ultime Card account.

Priority Pass

Priority Pass is the world’s largest loyalty program that offers its members access to over 600 Executive Lounges at over 325 airports in more than 100 countries, no matter what airline or ticket class you are flying in. Priority Pass membership card should be presented at the entrance to the Executive Lounge, where pass holder and her/his guests can read daily papers, magazines, watch television, enjoy hot and cold drinks and other business facilities. The main Ultime Credit Card holders have unlimited, free of charge access to Executive Lounges after showing their Priority Pass. The entrance fee for an accompanying person has been stated in the Table of Fees and Commissions for Citibank Credit Cards.

Full list of Executive Lounges

Insurance Package

Each Ultime Card holder is covered by free of charge insurance package against:


When finding yourself in unexpected event, the Ultime card holders can count on assistance. In emergency situations all you need to do is to call CitiPhone. Our advisors will transfer you to assistance service provider for World Elite MasterCard card holders, who will provide you with professional assistance and information. Assistance services include:

  • Assistance during travel
  • Medical assistance
  • Legal assistance

Citi Specials - Benefit program

Discounts, rewards, surprises – this is what is waiting for you in Citi Specials.
Let yourself feel a bit more special with Citi Specials – Benefit Program that comes with all the priviledges available with your card:

Up to 50% discounts

Enjoy up to 50% discounts with nearly 300 partners at almost 5,000 in-store and online merchants.

Rewards for transactions

Pay with your MasterCard, earn points and redeem them for rewards (a new program coming soon).

Surprises and special offers

Keep checking limited offers and surprises at the www or in your inbox.

Codzienne finanse
Google Pay

All you need now is your phone.

Add your Citi Handlowy Mastercard® card to the Google Pay app and shop with your phone:

  • contactlessly - the same way as you shop with your plastic card
  • online, wherever you see the “Pay with Google Pay” icon.
Find out more


Representative example for Citibank Citibank World Elite MasterCard Ultime Credit Card:

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