Citibank World Elite MasterCard Ultime cardholders get access to concierge services. To get in touch with your Concierge just call CitiPhone and your call will be transferred to the Concierge Service for World Elite MasterCard Ultime Credit Card that will take your order and inform you of the costs. The service cost will be billed to your Ultime Card account.

Priority Pass

Priority Pass is the world’s largest loyalty program that offers its members access to over 600 Executive Lounges at over 325 airports in more than 100 countries, no matter what airline or ticket class you are flying in. Priority Pass membership card should be presented at the entrance to the Executive Lounge, where pass holder and her/his guests can read daily papers, magazines, watch television, enjoy hot and cold drinks and other business facilities. The main Ultime Credit Card holders have unlimited, free of charge access to Executive Lounges after showing their Priority Pass. The entrance fee for an accompanying person has been stated in the Table of Fees and Commissions for Citibank Credit Cards.

Full list of Executive Lounges

Insurance Package

Each Ultime Card holder is covered by free of charge insurance package against:

A La Carte

For connoisseurs and those who often dine out on the town, we recommend our A La Carte program which offers amazing discounts and exclusive service in selected restaurants across Poland.



When finding yourself in unexpected event, the Ultime card holders can count on assistance. In emergency situations all you need to do is to call CitiPhone. Our advisors will transfer you to assistance service provider for World Elite MasterCard card holders, who will provide you with professional assistance and information. Assistance services include:

  • Assistance during travel
  • Medical assistance
  • Legal assistance

Discount Program

We offer Poland’s largest Discount Program for credits cards holders that gives access to discounts and rebates in over 4800 points across Poland.

Find out more


Representative example for Citibank Citibank World Elite MasterCard Ultime Credit Card:

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